FAQs
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What are your delivery times ?
Standard delivery is free for orders over €69 in metropolitan France. Delivery options in France include:
- Standard home delivery: 2-5 business days
- Express home delivery: 1-2 business days
For Switzerland, Belgium, and Luxembourg, standard home delivery takes 4-6 business days.
For the rest of the world, standard home delivery takes 8-14 business days.
Returns are possible within 14 days after receipt (excluding personalized products).
Do you offer volume discounts?
Absolutely, we offer volume discounts starting from 30 ordered wine stoppers.
The new prices will be applied automatically at the checkout summary.
Do you offer prices for professionals?
Yes, of course. If you are a professional and:
- You want to resell our products in your store
- You want to customize your wine stoppers or corkscrews with your logo
You can send us an email at the following address: bonjour@lecomptoirdeloulou.fr. We will provide you with a personalized quote and guide you through the customization process.
Can I customize my wine stopper or corkscrew with my logo?
Of course! If you have a specific customization project, you can send us your design to the following address: bonjour@lecomptoirdeloulou.fr. We'll be happy to assess the feasibility of your project before ordering and guide you through the process!